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Churchside Medical PracticeWood StreetMansfield, NG18 1QBTel: 01623 664877
We need to hold personal information about you on our Computer system and in paper records to help us to look after your health needs, and your doctor is responsible for their accuracy and safe-keeping. Please help to keep your record up to date by informing us of any changes to your circumstances.
Doctors and staff in the practice have access to your medical records to enable them to do their jobs. From time to time information may be shared with others involved in your care if it is necessary. Anyone with access to your record is properly trained in confidentiality issues and is governed by both a legal and contractual duty to keep your details private. All information about you is held securely and appropriate safeguards are in place to prevent accidental loss.
In some circumstances we may be required by law to release your details to statutory or other official bodies, for example if a court order is presented, or in the case of public health issues. In other circumstances you may be required to give written consent before information is released – such as for medical reports for insurance, solicitors etc. To ensure your privacy, we will not disclose information over the telephone or fax unless we are sure that we are talking to you. Information will not be disclosed to family, friends, or spouses unless we have prior written consent, and we do not leave messages with others.
Under the Data Protection Act you have a right to see your Medical Records if you wish. Please ask at reception if you would like further details and our patient information leaflet.
CCTV is installed within the Car Parking Facilities on the outside of the building and within the main entrance at Churchside Medical Practice. The data is controlled according to the relevant provisions in the Data Protection Act and CCTV policy that can be viewed via the links above.
If you would like a chaperone
during your consultation
please ask at reception or
speak to the Doctor or Nurse
that you are seeing.
This is available to all
Any patient male or female
can have a friend or relative
present when they see the
clinician if you so wish.
For more information please click on
the link below:
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NHS England Local Area Team – Birch House, Ransom Wood Business Park, Southwell Road West, Mansfield, Nottinghamshire, NG21 OHJ Tele No: 0300 3001234
Quality and Patient Safety Manager/Complaints Manager – Des Kelly Tel No: 01636 594838 or email firstname.lastname@example.org
Patient Experience Assistant
Tel: 0800 028 3693 Email: email@example.com
Health Service Ombudsman on 0345 015 4033 or via Email: firstname.lastname@example.org or write to: Millbank Tower, Millbank, London SW1P 4QP
In addition you may speak to the Independent Complaints Advocacy Service on 0300 330 5454.
Please click on the link for more information:
AT PRESENT DUE TO THE STRICT INFECTION CONTROL REGIME WE HAVE HAD TO INTRODUCE BECAUSE OF COVID19 THIS POLICY IS NOT IN OPERATION. ALL APPOINTMENTS MUST BE ATTENDED ON TIME OR YOU WILL BE ASKED TO REBOOK.
Dr Vanessa Pearce was approved as the first female GP Trainer in the local area in 2001.Up to 2 GP Registrars from the Mansfield GP Training scheme will be working in the Practice for 4 months at a time. A GP Registrar(GPR) is a fully qualified doctor who will be specialising in General Practice. The GPRs offer a greater flexibility of appointments for our patients and often bring many new ideas to the Practice
Occasionally, the GPRs will videotape their consultations. This is for their own training purposes and as a requirement for some of their assessments. You may, of course, choose not to have your consultation video-taped if you prefer.All recordings are discarded safely after usage to safeguard your confidentiality,
Occasionally we have final year medical students from Nottingham University. On these occasions we will notify you at your appointment and ask for your permission to be present.
National Diabetes Audit