The NHS App

What is the NHS app?

The NHS App allows you to access a range of NHS services. You can download the NHS App on your phone or tablet. You can also access the same services in a web browser by logging in through the NHS website.

You must be aged 13 or over to use the NHS App. You also need to be registered with a GP surgery in England or the Isle of Man. Find out more about who can use the NHS app.

Download on Apple App Store

Download on Google Play Store

What you can do with the NHS app

You need to prove who you are to get full access to the NHS App. With full access you can:

  • order repeat prescriptions and nominate a pharmacy where you would like to collect them
  • book and manage appointments
  • view your GP health record to see information like your allergies and medicines (if your GP has given you access to your detailed medical record, you can also see information like test results)
  • book and manage coronavirus (COVID-19) vaccinations
  • get your NHS COVID Pass (there are also other ways to get your COVID pass)
  • register your organ donation decision
  • choose how the NHS uses your data
  • view your NHS number (find out what your NHS number is)
  • use NHS 111 online to answer questions and get instant advice or medical help near you

About your NHS App

Find out more about using the NHS App, or the NHS website, to access services online.

NHS App help and support

Get help and support with your NHS App.

Accurx

Online Consultation Service

If you need urgent help, please call the practice on 01623 664877 between the hours of 8am and 6.30pm.

For non-urgent medical or administrative help, you can contact us using our online consultation tool - Accurx

This service allows you to tell us about your symptoms, ask questions, or request advice without needing to phone or attend the surgery.

Your request will be reviewed by our clinical or administrative team. Submissions are reviewed during our normal working hours, and we will provide a response once your request has been assessed.

Response times can differ depending on the nature of your enquiry and overall demand.

Please note: this service is not monitored continuously, and response times may vary.

If you have a medical emergency or need help outside of practice hours, please contact NHS 111 or 999 as appropriate

Page last reviewed: 23 October 2025
Page created: 14 March 2024